Windows SDK Error Codes
The stack might return errors in the call backs or as return values. Here’s the list – if you get an error code, just cross check here to see the semantics of the error and what can be done about it.
| Description | Error code | Mitigation |
|---|---|---|
| Success – request is successful | 0 | None |
| Feature is not supported | 1 | Please contact support if you see this error. |
| Wrong sequence or usage | 2 | Check the code samples |
| Invalid parameter | 3 | Check app key and secret, user ID and token |
| Module loading failed | 4 | Contact support if you see this repeatedly. If not, just leave and join meeting again |
| Memory allocation failure | 5 | Check if you have multiple processes running or running out of memory |
| Internal service error | 6 | Contact support if you see this repeatedly. If not, re-init the stack |
| Initialization error | 7 | Follow sample code initialization example |
| Not Authenticated before use | 8 | Use App key and secret to authenticate first |
| No recording in process. | 9 | Check the recording status and use this function when recording is in process |
| Can’t find transcoder module. | 10 | Make sure zTscoder.exe is inside “bin” folder |
| Video service not ready. | 11 | Contact support if you see this repeatedly. If not, just quit the stack and reinit |
| Permission error | 12 | If you are not host, this could happen if you don’t have permission to record. |
| Internal error | 13 | Contact zoom support if you repeatedly see this |